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Expensive Mark
(Discipleship Journal, issue 48, p. 34)
Expensive Mark
(Discipleship Journal, issue 48, p. 34)
Charles Steinmetz retired from General Electric after a lifelong career. Later, a system breakdown had GE engineers stumped, so they called on Steinmetz as a consultant. After inspecting the machinery at length, he marked an "X" on a defective part and billed GE for $10,000. The company protested, asking for an itemization. Steinmetz's reply read simply: